ZenBusiness vs MyCorporation Comparison (Latest Review)

1. Company’s Reputation

Company reputation or track record is an important consideration when choosing a filing service. You don’t want to work with an inexperienced company that doesn’t know what they are doing, or with a company that has a poor reputation.

ZenBusiness

ZenBusiness is a trusted LLC formation platform that was featured in 2015 for the first time. Within 3 years, ZenBusiness started to have 240-350% annual revenue growth. Only in 2021, ZenBusiness has helped more than 200,000 business owners to form their entities. There is no one in the industry who can beat ZenBusiness in this.

Despite this booming customer load, ZenBusiness has excellent feedback available on 3rd party review platforms which prove they do not compromise on quality.

MyCorporation

It was founded in 1998 and has provided reliable business services to more than one million customers. However, having a huge customer profile and being in the business for more than two decades, it has fewer reviews.

Though Zenbusiness is a relatively new LLC company but has tons of reviews with a handsome customer profile giving Zenbusiness a slight edge over MyCorporation in this category.

2. Customer Support

Customer support is an important factor when choosing a filing service provider. In order to ensure your success as a business owner, you need to be able to get the help you need when you need it. We asked each filing service provider a few basic questions to gauge their customer support capabilities.

ZenBusiness

ZenBusiness’ customer support team is available to guide you from Monday to Friday from 8 am – 8 pm CT. Moreover, their availability on Sundays from 10 am – 7 pm CT has made them distinguished in the industry as hardly any other competitor provides customer support on weekends.

This is very convenient for the customers who are busy during the whole week. So, you do not need to stress yourself to manage time to connect with the ZenBusiness support team during your busy hours. You can chat, have a phone call, or email their customer care representative during their business hours.

ZenBusiness does not have a hit-or-miss policy despite the large customer volume and their customer care is consistent on a high-quality end. So here, ZenBusiness is valuable.

MyCorporation

MyCorporation offers incredible customer support. Their representatives are available by phone and email. You can reach out to them from 10:30 am to 7:30 pm ET Monday through Friday. Customers are happy about the knowledgeable support representative. However, you can expect a more detailed and specific response on a phone call as compared to an email.

Again ZenBusiness is the winner here, as their customer support is also available on Sundays showing their dedication to helping the clients who can not reach out to them during weekdays.

3. Affordability & Prices

Affordability is an important factor for many business owners, especially new ones. If the service is good but too expensive, it may not be feasible for the business to continue using it.

We looked at the prices of various services offered by both providers and found that there is a wide range in pricing.

We took a look at how much each filing service provider charges for their various products and services. And see what the average business owner can expect to pay.

ZenBusiness

The basic plan of ZenBusiness starts from $0, with free registered agent service for the 1st year of incorporation, operating agreement, account consultancy, and virtual business guide.

Having that many features at this price are truly something that ZenBusiness can offer while many competitors charge double for all these features.

MyCorporation

MyCorporation charges a lot more than ZeBusiness’ basic package and many other LLC formation services.

For $99 in the basic package, they only provide an LLC registration service. Not even in their standard package for $124, MyCorporation offers a free registered agent.

Though in the high tire package of $224 and $324, MyCorporation provides free registered agent services but still, there are no valuable features that you get with the advanced plans of ZenBusiness. Hence, again, we prefer ZenBusiness over MyCorporation in the affordability category.   

4. Ease of Use

Ease of use is another important factor to consider when choosing a filing service provider. You don’t want to spend your time trying to figure out how to use a complicated system; you want to be able to focus on your business. We looked at how easy it is to use each company’s system and found that both are relatively easy to use.

ZenBusiness

ZenBusiness website is easier to use because it doesn’t show you numerous upsells while ordering their services. ZenBusiness embraced technology that allowed them to automate large portions of the business formation process and ongoing compliance services. 

Their well-designed websites take you through the process of purchasing a suitable plan and separate features step by step. This technological advancement helps to form businesses faster than most competitors. Hence, they pass that time savings on to their customers in the form of monetary discounts.    

MyCorporation

MyCorporation has a user-friendly interface and it takes about 10 minutes to complete the application process. What you would get in every package is clearly mentioned under each plan. You select your add-on features before selecting your LLC plan. However, you will see many upsells while selecting an LLC plan, which seems annoying to many customers as they end up paying more than they estimated.

To us, ZenBusiness and MyCorporation have a tie in this category given the fast process and easy-to-navigate websites.

5. Registered Agent Services

One of the most important services offered by a filing service provider is registered agent services. A registered agent is a third party that accepts legal notices on behalf of a business. Without a registered agent, it’s possible that your business could end up being sued, even though you didn’t know about the lawsuit.

ZenBusiness

All three packages of ZenBusiness Starter, Pro, and Premium include the free registered agent service for the first year of incorporation with them. After this duration, you can renew your registered agent service for $119.

Many reputable LLC companies offer registered agent services as a part of their formation plan or as a standalone service at a cheaper rate. If you are to subscribe to this service as a separate feature, you can also compare the prices of top-rated registered agent services before making a final decision.

MyCorporation

MyCorporation does not offer registered agent service in the basic and standard plans. However, the $224 and $324 packages of MyCorporation provide free registered agent services. Still, it is not workable as compared to ZenBusiness which offers free registered agent service in the basic plan.

Moreover, as a separate feature, MyCorporation’s registered agent service ($120 per year) costs you more than ZenBusiness’ price ($99). So, we think new business owners would prefer ZenBusiness over MyCorporation given the quality registered agent service at a cheaper rate.

6. Customers’ Reviews and Feedback

It’s always good to get a customer’s opinion on the quality of a product or service before you buy. After all, when you’re spending your hard earned money, you want to be sure you’re making the best decision possible.

We looked at the customer reviews and feedback for both ZenBusiness and MyCorporation to get an idea of what customers think about their services.

ZenBusiness

ZenBusiness has thousands of positive customer reviews on third-party platforms. You can find ZenBusiness reviews online where entrepreneurs, startups, and small business owners rave about their experiences. 

7,620 customers have shared their experience with this company during the formation process for a new venture at Trustpilot. They have given it 4.8/5 stars for its outstanding services. We found 107 reviews at BBB with a 4.3/5 rating. 

MyCorporation

Despite spending more than 2 decades in the industry, MyCorporation does not have many customer reviews on third-party review platforms. We found 13 reviews of MyCorporation on Yelp. There were 0 reviews on Better Business Bureau (BBB) and 229 reviews with a rating of 4.7/5 on Trustpilot.